DEAR FELLOW CONSUMERS,
THIS IS A REAL HORROR STORY,,,MY EXPENSIVE ACURA 's CAR STEREO JAMMED CDs IN THE SECOND YEAR ,,,SO I TELEPHONED CRUTCHFIELD CATALOG TO MAIL ORDER A REPLACEMENT THAT I THOT WAS A STANDARD SIZE,,,WORKING AS A SAN FRANCISCO CHARTER AND TOUR BUS DRIVER 7 OR 6 DAYS A WEEK WITH SOMETIMES ONLY 6-4 HRS OFF TO GO HOME TO SLEEP, IT TOOK ME MONTHS TO DECIDE AFTER MANY ATTEMPTS AND WITH ONLY HIGH SCHOOL ELECTRONICS CLASS EXPERIENCE THAT I HAD TO HIRE A PRO INSTALLER AT FROM $100-$200 TO PUT THE NEW $399 BLAUPUNKT AND 4 NEW SPEAKERS IN,,,I WATCHED FOR AN HOUR AS THE TECH TOOK OUT PART OF MY CARBONFIBRE DASH AND PUT IN SOME CHEAP BLACK PLASTIC BIG FACING AND THEN HAD TO JAM 2 OF THE WRONG SIZE SPEAKERS INTO SMALL SIDEWALL RECESSES,,,RIGHT AWAY THE BRAND NEW BLAUPUNKT CAR STEREO STARTED MALFUNCTIONING BY CHANGING FM STATIONS AND CD TRACKS AUTOMATICALLY,,,I TRIED TO RATIONALIZE THAT IT WAS JUST CALIFORNIA'S NOTORIOUSLY BAD BAD POTHOLE AND CRACKED PAVED ROADS AND HIGHWAYS, THE NATIONS WORST FOR YEARS,,,HOW COULD I BE SO UNLUCKY AS TO GET A LEMON ?!?,,,AND THEN IT HAPPENED EVEN WHEN I WAS AT A STOP,,,SO I PHONED CRUTCHFIELD AND ASKED IF I COULD SEND IT BACK AND THEY SAID I COULD RETURN IT , AT MY COST, FOR POSSIBLE REPAIR , BUT UMDER BLAUPUNKT'S WARRANTY,,,I SENT IT INSURED AND HAVE JUST GOTTEN IT BACK WITH A NOTICE SAYING "NO PROBLEM FOUND" ON THE CUSTOMER COMPLAINT OF "TUNER DOESN'T TUNE STATIONS AT ALL",,,RATHER A POOR DESCRIPTION OF THE PROBLEM AND NO WONDER THE BENCH TECHS COULD NOT FIND ANYTHING WRONG,,,CRUTCHFIELD SAYS THEY WILL NOT GIVE MORE THAN 30 DAYS FOR RETURN OF DEFECTIVE/LEMON ELECTRONICS,,,SO BUYERS BEWARE OF CRUTCHFIELD !!,,,IF I WAS RETIRED AND AN ELECTRICIAN maybe maybe I COULD HAVE INSTALLED AND TESTED THAT NEW BUT DEFECTIVE $399 BLAUPUNKT CAR STEREO !!,,,CRUTCHFIELD SAYS THEY WILL PAY SHIPPING TO HAVE IT SENT TO THE REPAIR TEK AGAIN,,,BUT NO WAY WITH THEY ADMIT THAT IT IS DEFECTIVE OR THEY ARE BEING UNREASONABLE,,,I HAVE CONTACTED TV CHANNELS 4 AND 7 IN S.F. AND THE SAN JOSE MERCURY NEWS ACTION LINE COLUMN,,,LET'S SEE WHAT HAPPENS,,,UNTIL THEN,,,"WOE , AND CAVEAT EMPTOR, BEWARE OF CRUTCHFIELD !!",,,AND "WOE, AND CAVEAT EMPTOR, BEWARE OF BLAUPUNKT !!",,,
