I have banked with Bank of the West for almost 20 years with from $50k to $120k in the bank, right at the end of the block. Right at the end of the block i live on.
So i find this old savings account ledger and remember a separate savings account i started, years ago. I go to Bank of the West and they tell me, yeah, we sent you a letter and you did not answer, so even tho you had ANOTHER SAVING AND CHECKING ACCOUNT WITH US,,, we sent all the money in your 3rd account to the State of California,,,because "we did not know what happen to you", (with 2 very active accounts???)
Not one phone call. Just the legal minimum, one letter. If i was the President of Bank of the West i would be immediately seeing what changes i could make to repair my banks bad public image. The ATMs are in faded worn poor repair,,, and now this.
What image problem,,,
