CS is sooo slooow.
On my second return, in only 2 years.
And Company is replacing woven blankets with fury "plush" slippery blankets that refuse to stay on your bed, no matter how layered.
No LiveChat.
No point emailing.
Sent wrong blanket.
Out of stock problems.
Big QC chinese problems, like with Apple refusing to replace chinese corroded new laptop, on day of purchase, unless you bought long term warranty.
No Weekend phone service.
And agents are Sooo Slooow !!
Horrible company !!
