Friday, March 15, 2019

ZTE chinese smartphones,,, Lots of unhappy surprises! Horrible Customer Service!!

I went to Best Buy and bought "the phone of the year" they told me, a ZTE Axon7. They didn't tell me I needed a mechanic to replace the battery, with no drop-in ,battery cover!
When I did need to change the battery, I called ZTE America and was told ,"Send it to us for $79 and we will replace the battery. Otherwise the warranty is void. We do not send directions to customers on how they can change out the battery themselves."

So I found 1 sorta ok video on YouTube.
Rather complicated.
So I called Best Buy for service.
"We only service iPhones with Geek Squad."

DO NOT BUY,,, ZTE CELL PHONES!!