Many people on vacation, in a trusting mood, will be unfairly taken advantage of by many San Francisco concierges who secretly take a 30-40 % commission on every tour booking, and lord knows what else, as a stupid judge just ruled this secret behavior "legal". It may be "legal" to take more than one deserves, but to do it secretly, is totally dishonest and unprofessional. Concierges should now show a label as to who they are beholding to, either "salaried hotel employee" with obedience to the hotels standards if any, or "salaried and commission" or "commission to 40%" based advice, so that no one will be deceived any longer as to where the San Francisco concierges loyalty does lie, usually with the dirty under-the-table dollar, like lost child Las Vegas. Shame on the Mayor, Gavin Newsom, as well for his mismanagement of a tourism economy city. How difficult is it to get relief drivers to the ends of the cable car lines so our guest do not wait the usual 1-3 hours while the solo cable car driver is on a very very long break ?
