First, infection was treated with a standard antibiotic, then both a gram pos. and a gram neg. antibiotic. So that's ok. Grade of "A".
Second, pain management. Was given Vicodin, with no alternative suggested. It was insufficient for minor post-op. surgery pain, so "F" grade.
Third, wound care. Kaiser uses a lot of Kendall gauze bandages directly on the wound, which is itchy like crazy or rough on delicate skin to say the least. So instead of Kendall Curity gauze sponges and Kendall 4x4 gauze dressings, i recommend softer and more comfortable 1)Walgreen's 4x4 Gauze Dressing Sterile All Purpose Dressing next to the skin , if you doc approves, or 2)next in softness is J&Js 4x4 gauze pad. When complaining about the itchy dressing , the patient was ignored, so grade of "F" again.
Lots of room for improvement there, Kaiser, with all your expensive tv ads,,,